University of Detroit Mercy
PrePurchase Services

Pre-Purchase/Inventory Services

Location:  Fisher 230
Phone:  313.993.1500
Hours:  University standard business hours or 24/7 via the http://helpdesk.udmercy.edu/.

Personal Acquisitions 

For the personal benefit of all students, faculty and administration, ITS has arranged special pricing through a number of vendors.  Those interested in exploring discounted opportunities are encouraged to competitively shop around as sometimes better deals can be located through commercial stores, warehouse stores or online.  For those looking for recommendations from ITS for technology, please refer to the standards section for our preferred choice of quality products.

All acquisitions are handled directly between the buyer and the vendor.  ITS has no involvement in the transaction.

Faculty/Administration Information

To ensure all University funds are properly and effeciently spent on technology, ITS has defined supportable standards and will provide quotes for departments seeking to purchase products.  Requests for quotes should be submitted with at least 7 days in advance and contain as much detail as possible.  ITS maintains a number of standard products and parts in stock and can IDC departments.

Acquisition of non-standard equipment is only approved for purchases funded through grant funds and upon the signature of both requestor and supervisor of waiver of support for non-standard product.  Please keep in mind no support nor University licensed software is provided for the use on non-standard equipment.  ITS strongly encourages you to adopt the institutional standard.

While every effort is made to provide quotes in a timely fashion, rush quotes or quotes requested during the month of June for the purpose of expending remaining budget funds violate the fiscal responsibility assigned to budget managers.  ITS reserves the right to refuse providing quotes at this time and for this purpose.

All departments placing orders must enter their own requisition information into the TitanConnect system.  This change in procedure is required because the security of the TitanConnect system only allows purchases from one's own fund and org budget.

Departments placing orders for IT products without an ITS generated quote should e-mail a copy of the quote to the AVP for IT to expedite verification during the TitanConnect requisition approval process.  All IT related acquisitions are reviewed and approved by ITS; submitting the quote in advance will help in keeping the request moving quickly through the approval process.

Summary of IT Acquisition Process

  1. Request a quote from ITS for various IT products
  2. Enter a requisition into the TitanConnect system (if IBM, Dell or Apple order - please indicate in Document Text that ITS will place order online)
  3. Upon receiving the product, notify ITS for documentation and installation

or

  1. Obtain a quote from the vendor
  2. Send a copy of the quote to the AVP for IT
  3. The AVP for IT will notify the sender within 72 hours as to whether the request will be approved or not.
  4. If the AVP for IT indicates the request will be approved, enter a requisition into the TitanConnect system (if IBM, Dell or Apple order - please indicate in Document Text that ITS will place order online).
  5. Upon receiving the product, notify ITS for documentation and installation

Additional information for Faculty/Administration:

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