Official ITS Policies


Academic Labs

 Policy Number  Policy Title 
 ITS-0001 Academic Computing Laboratory Printing Policy 
 ITS-0006 Valid University Identification Card Required for Laboratory Use Policy
 ITS-0007 Academic Computing Laboratory Reservation Policy
 ITS-0012

Academic Computing Laboratory Courseware Installation
and Removal Policy

 ITS-0025 ITS Academic Computing Laboratory Rules and Policy 

Acceptable Use

 Policy Number  Policy Title 
 ITS-0021 Password and Voice-Mail Code Reset Policy
 ITS-0026 Mandatory Password Change Policy
 ITS-0028 Acceptable Use and Security Policy
  Merit Acceptable Use Policy - Applicable to all users of the University of Detroit Mercy network  

Audio-Visual

 Policy Number  Policy Title 
 ITS-0022 Audio-Visual Reservation Policy

Data Retention

 Policy Number  Policy Title 
 ITS-0015 E-Discovery Policy
  Social Security Number Privacy Policy (Human Resources)
 ITS-0018 Social Security Number Privacy Policy (ITS)
  Patriot Act - "An Act to deter and punish terrorist acts in the United States and around the world, to enhance law enforcement investigatory tools, and for other purposes. This Act may be cited as the `Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism (USA PATRIOT ACT) Act of 2001'."  

Email

 Policy Number  Policy Title 
 ITS-0008 E-mail Account Privilege Policy
 ITS-0009 E-Mail Account Naming Policy
 ITS-0010 E-Mail Account Removal Policy
 ITS-0011 E-Mail Backup and Restore Policy
 ITS-0019 Guidelines for Mass Electronic Communications
 ITS-0020 All@listserver.udmercy.edu Policy
 ITS-0024 Student E-Mail Policy (President's Council) 
 ITS-0029 E-Mail Client Support Policy 
  CanSPAM - "An act to regulate interstate commerce by imposing limitations and penalties on the transmission of unsolicited commercial electronic-mail via the internet."  

Helpdesk

 Policy Number  Policy Title 
 ITS-0016 Help Desk Support Policy 
 ITS-0023 Printer Repair Policy
  Resident Student Service Level Agreement - Applicable to all resident students  

Licensing and Copyright

 Policy Number  Policy Title 
 ITS-0014 Unauthorized Distribution of Copyrighted Materials Policy
 ITS-0017 Anti-Piracy Policy
  Teach Act of 2002 - "The TEACH Act expands the scope of educators' rights to perform and display works and to make the copies integral to such performances and displays for digital distance education, making the rights closer to those we have in face-to-face teaching."  
  The Digital Millennium Copyright Act of 1998 (DCMA) - "The Digital Millennium Copyright Act (DMCA) was signed into law by President Clinton on October 28, 1998. The legislation implements two 1996 World Intellectual Property Organization (WIPO) treaties: the WIPO Copyright Treaty and the WIPO Performances and Phonograms Treaty. The DMCA also addresses a number of other significant copyright-related issues."  

Network Services

 Policy Number  Policy Title 
 ITS-0003 Resident and Non-Resident Student Network Connectivity Policy
 ITS-0004 Faculty and Administration Network Connectivity Policy
  CALEA Communications Assistance for Law Enforcement Act - "The objective of CALEA implementation is to preserve law enforcement's ability to conduct lawfully-authorized electronic surveillance while preserving public safety, the public's right to privacy, and the telecommunications industry's competitiveness."  

PrePurchase Services

 Policy Number  Policy Title 
 ITS-0013 Billable Services
 ITS-0031 Donations of IT, AV or Telecomm Equipment Policy

Telecomm Services

 Policy Number  Policy Title 
 ITS-0002 Cell Phone and PDA Support Policy
 ITS-0021 Password and Voice-Mail Code Reset Policy
 ITS-0027 Telecommunications Acquisition, Installation and Repair Policy 
University Policy Cell Phone Usage Policy
  CALEA Communications Assistance for Law Enforcement Act - "The objective of CALEA implementation is to preserve law enforcement's ability to conduct lawfully-authorized electronic surveillance while preserving public safety, the public's right to privacy, and the telecommunications industry's competitiveness."  
  Telecommunications Act of 1996 - "The Telecommunications Act of 1996 has the potential to change the way we work, live and learn. It will affect telephone service -- local and long distance, cable programming and other video services, broadcast services and services provided to schools."  

Web Services

 Policy Number  Policy Title 
 ITS-0005 Website Hosting Acceptable Use Policy